10% OFF ALL SUBSCRIPTION ORDERS!

Manage Subscription

To start managing your subscription, log in to your account and click on My Account at the upper right portion of the page. Under Account Details, click on Manage Subscription.

Login & My Account

Click on Manage to see all the available options for you to manage your subscriptions.

Manage
VIEW / UPDATE CARD

VIEW / UPDATE CARD

Customers can view and update their credit card details.

VIEW / UPDATE CARD
Update Address

Update Address

Customers can update their preferred Shipping and Billing address

Update Address
Update shipping method

Update shipping method

Customers can update their preferred shipping method and available rates. OWYN offers free delivery for their subscription-based products.

Update shipping method
Change Upcoming Order Date

Change Upcoming Order Date

Customers can update the upcoming order date that corresponds to frequency of subscription.

Change Upcoming Order Date

By selecting a new date, you will be creating your next order for that date, but there may be up to a 24 hour delay before it is processed. This will also change the shipping date for all your future orders. Ex: You currently have a monthly subscription shipping on the 1st of every month. You change the date here to the 15th for your next order. Your future orders will now be created on the 15th of every month.

Upcoming Orders

Upcoming Orders

Customers can choose to skip some of their upcoming orders.

Upcoming Orders
Transactions

Transactions

Customers can view their subscription history.

Transactions
Product (QTY)

Product (QTY)

Customers can change the quantity of their subscribtion-based item/s.

Product (QTY)
Manage Discount

Manage Discount

Customers can update the standard discount code being used for this subscription. If a discount code already exists, it will be overwritten by the new one. You will see the new discount code applied on the next order.

Manage Discount
Swap Product

Swap Product

Customers can swap products, depending on the availability.

Swap Product
Add Product To Subscription

Add Product To Subscription

If the customer would like to add a new product to an existing subscription, visit the product page to subscribe to and click on 'Add to Existing Subscription’.

Add Product To Subscription
Cancel Order

Cancel Order

Customers can cancel the subscription anytime.

Cancel Order

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