Save 10% OFF All Subscription Orders.
Save 10% OFF All Subscription Orders.
Last Revised: December 2022
Only What You Need, Inc. (“we,” “us,” and “our”) is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our website, located at www.liveowyn.com (the “Site”), and from customers who purchase products or services from our online store (collectively, “Services”).
“Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data, such as information associated with the account you maintain with us, and billing information that you provide to us.
“Anonymous Data” means data, including aggregated and de-identified data, that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
You may also provide information to be published or displayed (“posted”) on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
If you have enabled location services on your phone, we collect your location information to make a map available to the recipients of your messages showing your location. If you do not want this information collected by us, you can disable location services on your phone.
We do not collect Personal Data automatically, but we may tie the information that we collect automatically to Personal Data about you that we collect from other sources or that you provide to us.
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways:
We may use your Personal Data to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please send us an email at info@liveowyn.com.
We keep your Personal Data only for as long as is necessary for the purposes for which we are using it. The period for which we keep your Personal Data is determined by a number of criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorized use or disclosure of the information, and our legal and regulatory obligations.
We solicit and receive testimonials, survey results, and comments from users who have had experiences with our Services. We occasionally publish such content. When we publish this content, we may identify our users by their first and last name and may also indicate their home city. By providing testimonials, survey responses, and comments, you consent to our publishing of this content on our website and in our marketing materials and communications. If you make any comments on a blog or forum associated with our Site, you should be aware that any Personal Data you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the Personal Data you choose to submit in these blogs and forums.
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use Anonymous Data for any purpose and to disclose Anonymous Data to third parties without restriction.
How do you get my consent? By submitting Personal Data through our Site or Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Data in accordance with this Privacy Policy. We may engage third party service providers, such as services that provide services relating to soliciting and displaying customer feedback, to obtain your consent on our behalf where we have not obtained your consent directly ourselves.
How do I withdraw my consent? If you do not wish for us to use your Personal Data in any of the manners or for any of the purposes described in this Privacy Policy, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@liveowyn.com or mailing us at: Only What You Need, Inc. 33 Irving Place, New York, NY 10003 United States.
We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy.
We may share your Personal Data with third party service providers to: provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide us with other services. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Data will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other companies under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.
We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.
Our Services may enable you to post content to SNSs (e.g., Facebook or Twitter). If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.
Regardless of any choices you make regarding your Personal Data (as described below), Company may disclose Personal Data if it believes in good faith that such disclosure is necessary (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on us; (iii) to protect or defend our rights or property or users of the Site or Services; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.
We may also disclose your Personal Data, to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide it; or with your consent.
With the exception of potential disclosures outlined in Section 4 (c) and 4 (e), we will not disclose any mobile data collected from Short Code Campaign 31419 outside of OWYN.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your Personal Data after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.
This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service.
You have several choices regarding the use of your information with respect to our Services:
We will periodically send you free newsletters and e-mails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy. In addition, you agree to our Messaging Terms and Messaging Privacy Policy.
If you decide at any time that you no longer wish to accept Cookies from our Service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Service or all functionality of the Service. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided below.
If you decide at any time that you no longer wish to have your SNS account (e.g., Facebook) linked to your account, then you may de-link the SNS account in the “preferences” section in your account settings. You may also manage the sharing of certain Personal Data with us when you connect with us through an SNS, such as through Facebook Connect. Please refer to the privacy settings of the SNS to determine how you may adjust our permissions and manage the interactivity between the Services and your social media account or mobile device.
All users may review, update, correct or delete the Personal Data in their user account by contacting us or editing their profile via the Services. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
To protect your Personal Data, we take reasonable precautions and follow industry standard practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Unfortunately, no data transmission over the internet or electronic storage system is 100% secure; therefore, we are unable to guarantee its absolute security.
By using the Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Site.
We do not intentionally gather Personal Data from visitors who are under the age of 13. If a child under 13 submits Personal Data to us and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at info@liveowyn.com.
If the California Consumer Privacy Act of 2018 (the “CCPA”) applies to our use of any of your Personal Data, the CCPA provides you with the following rights in relation to that Personal Data:
You can exercise these rights at any time by contacting us at any time using the details in the section of this privacy statement headed “QUESTIONS AND CONTACT INFORMATION, or by clicking “Do not sell my personal information” or by clicking “Request to know what personal information you have about me” or by clicking “Request to delete my personal information”.
These rights also apply to consumers in states with similar privacy laws, including but not limited to Washington's My Health My Data Law and Nevada's Consumer Health Data Law SB 370. Regardless of location, we will honor and comply with any privacy request from any U.S. resident of any state.
If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to provide you with the following additional information about: (1) the purpose for which we use each category of “personal information” (as defined in the CCPA) we collect; and (2) the categories of third parties to which we (a) disclose such personal information for a business purpose, (b) “share” personal information for “cross-context behavioral advertising,” and/or (c) “sell” such personal information.
Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. We “share” information to provide more relevant and tailored advertising to you regarding our Services. While we do not disclose our customer’s personal information to third parties in exchange for money, our use of third-party analytics services and online advertising services may result in the sharing of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” under the CCPA.
(a) Category of personal information: Contact and account information
Purposes of use
Provide the Services; Communicate with you; Marketing and advertising; Personalize the Services; Improve the Services; Business Operations; With your consent
Categories of third parties to which OWYN discloses this personal information
Affiliated entities; Service providers; Online advertising partners; Connected third-party services; Entities for legal purposes; Entities for business transactions
Categories of third parties to which OWYN “shares” and “sells” this Personal information for advertising/analytics purposes
Online advertising partners
(b) Category of personal information: Financial and transactional information
Purposes of use
Provide the Services; Communicate with you; Marketing and advertising; Personalize the Services; Improve the Services; Business Operations; With your consent
Categories of third parties to which OWYN discloses this personal information
Affiliated entities; Service providers; Entities for legal purposes; Entities for business transactions
Categories of third parties to which OWYN “shares” and “sells” this Personal information for advertising/analytics purposes
We do not share/sell
(c) Category of personal information: Customer service interaction information
Purposes of use
Communicate with you; Improve the Services; Business Operations; With your consent
Categories of third parties to which OWYN discloses this personal information
Affiliated entities; Service providers; Entities for legal purposes; Entities for business transactions
Categories of third parties to which OWYN “shares” and “sells” this Personal information for advertising/analytics purposes
We do not share/sell
(d) Category of personal information: Content submitted in online OWYN forums
Purposes of use
Communicate with you; Marketing and advertising; Personalize the Services;
Categories of third parties to which OWYN discloses this personal information
Affiliated entities; Service providers; Entities for legal
Categories of third parties to which OWYN “shares” and “sells” this Personal information for advertising/analytics purposes
We do not share/sell
(e) Category of personal information: Surveys and sweepstakes information
Purposes of use
Communicate with you; Marketing and advertising; Personalize the Services; Improve the Services; Business Operations; With your consent
Categories of third parties to which OWYN discloses this personal information
Affiliated entities; Service providers; Entities for legal purposes; Entities for business transactions
Categories of third parties to which OWYN “shares” and “sells” this Personal information for advertising/analytics purposes
We do not share/sell
(f) Category of personal information: Employment application information
Purposes of use
To process your employment application and for our legal purposes
Categories of third parties to which OWYN discloses this personal information
Affiliated entities; Service providers; Entities for legal purposes; Entities for business transactions
Categories of third parties to which OWYN “shares” and “sells” this Personal information for advertising/analytics purposes
We do not share/sell
(g) Category of personal information: Information collected through automated technologies
Purposes of use
Provide the Services; Marketing and advertising; Personalize the Services; Improve the Services; Business Operations; Recognize a user across multiple touchpoints; With your consent
Categories of third parties to which OWYN discloses this personal information
Affiliated entities; Service providers; Online advertising partners; Connected third-party services; Entities for legal purposes; Entities for business transactions
Categories of third parties to which OWYN “shares” and “sells” this Personal information for advertising/analytics purposes
Online advertising partners
For more information about each category, purpose of use, and the third parties to which we disclose or share information, please see Section 1, 2, 3 & 4.
Your choices regarding “sharing” and “selling”
You have the right to opt out of OWYN’s sharing/sale of your personal information for purposes of online analytics and advertising by contacting us at info@liveowyn.com.To opt out of the offline disclosure of your information to third parties for these purposes, please contact us at info@liveowyn.com or write to us at 33 Irving Place, New York, NY 10003.
Other CCPA rights
If we ever offer any financial incentives in exchange for your personal information, we will provide you with appropriate information about such incentives.
The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for business purposes for which you cannot opt out under the CCPA.
This Privacy Policy contains information about the additional rights you have with respect to your personal information under California law and how to exercise them.
Retention of your personal information
Please see Section 2(c) “How Long We Keep Personal Data”.
Notice concerning Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our websites for third-party purposes, and that is why we provide the variety of opt-out mechanisms listed above. Some web browsers offer users a “Do Not Track” privacy preference setting in the web browser. We do not currently recognize or respond to browser-initiated Do Not Track signals.
California “Shine the Light” disclosure
The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the disclosure of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes, or in the alternative, that we provide a cost-free means for consumers to opt out of any such disclosure. We do not currently disclose your personal information to third parties for their own direct marketing purposes.
Your Rights and Choices
We provide you with the ability to exercise certain controls and choices regarding our collection, use, and disclosure of your information. Your legal rights to exercise such controls and choices vary based on the laws of your jurisdiction.
You may request the following by contacting us at info@liveowyn.com
If you have provided consent for us to use your information for a specific purpose, you may also request to withdraw that consent.
Under the laws in certain US jurisdictions, you also have the right to opt out of our processing or sharing of your information for online targeted advertising purposes. Note that certain state laws also allow you to opt out of the “sale” of your information to third parties in exchange for valuable consideration. While we do not sell your information in exchange for money, we may use analytics or online advertising tools that result in the disclosure of your information to our third-party partners and that are subject to this opt out right. You can opt out of both of these activities by contacting us at info@liveowyn.com.
We may ask you to provide us with information necessary to reasonably verify your identity before responding to your request. We will consider all requests and provide our response within the time period required by applicable law. Please note, however, that certain information may be exempt from such requests. If we deny your request in whole or in part, you may have the right to appeal the decision. In such circumstances, we will provide you with information regarding the appeals process.
You also have the choice to exercise the following controls regarding your information:
Limit the information you provide to us. When you interact with us, you can choose to limit the information you provide. However, if you choose to do so, you may not be able to take advantage of many of our Services, and we may not be able to fulfill your requests.
Update or close your OWYN account. You can update your account sign in details and profile information by logging into your OWYN account. To close your account please contact us info@liveowyn.com. Please note, if you choose to delete your account, you will not be able to access any Services where you sign in with that account and you may lose some features of your OWYN products and services that are connected to that account.
Adjust your marketing and communication preferences:
Opt out of marketing from OWYN by following the instructions located at the bottom of our email marketing messages. Please note, opting out or unsubscribing will not prevent you from receiving communications about your orders, or other important notices such as changes to our terms and policies, which are not marketing in nature.
Opt out of text (SMS/MMS) messages from OWYN by following the instructions included in our messages.
Opt-out of cross-device tracking for advertising purposes by adjusting your preferences in your mobile device’s privacy settings. This feature may vary by mobile device; please see your device settings or contact your device manufacturer for more information.
Adjust your analytics preferences:
Disable analytics cookies managed by our third-party analytics partners by following the instructions Section 1.
Adjust your location collection settings in OWYN mobile applications by disabling the location features on your mobile device. This feature may vary by mobile device; please see your device settings or contact your device manufacturer for more information.
If you are a non U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your Personal Data may be processed for the purposes identified in the Privacy Policy. In addition, your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. By providing your data, you consent to such transfer.
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The date the Privacy Policy was last revised is identified at the beginning of this Privacy Policy. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.
If you would like to: access, correct, amend or delete any Personal Data we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@liveowyn.com or by mail at
Only What You Need, Inc.
Attn: Privacy Compliance Officer
33 Irving Place, New York, NY 10003 United States